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Ticketing

IT Helpdesk

Manage IT support requests with customizable workflows, priorities, and SLA tracking.

Start FreeDocumentation
6 features
REST API
Free tier
Built forIT support teamsHelp desk managersSystem administratorsIT directors
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IT Helpdesk Dashboard
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IT Helpdesk — List view in Diggama
Content Management

Browse and manage your content

View all your resources in a clean, organized list. Filter by status, search by title, and quickly access any content.

Quick search and filtering

Find any content instantly with powerful search

Status management

Draft, Published, Scheduled statuses

Bulk actions

Select multiple items, paginate through results

Content Editor

Create content with ease

Intuitive form builder with rich text editing, media uploads, and auto-save. Each field type has its own optimized input component.

Rich text editor

Full WYSIWYG with media support

Image optimization

Upload and auto-optimize images

Auto-save & revisions

Never lose your work, track all changes

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IT Helpdesk — Editor in Diggama

How It Works

1

Set Up IT Helpdesk

Choose a template or start from scratch. Customize fields for your IT helpdesk.

2

Manage Content

Add, edit, and organize your data with an intuitive interface. Invite team members.

3

Go Live

Connect to your website, app, or workflow with one API call. Deploy anywhere.

Key Features

Ticket management

Priority levels

SLA tracking

Assignment rules

Knowledge base integration

Reporting

Frequently Asked Questions

What is Diggama IT Helpdesk?
Manage IT support requests with customizable workflows, priorities, and SLA tracking.
What features does IT Helpdesk include?
Key features include Ticket management, Priority levels, SLA tracking, Assignment rules, Knowledge base integration, and more.
Who is IT Helpdesk for?
IT Helpdesk is designed for IT support teams, Help desk managers, System administrators, IT directors. Anyone who needs a flexible, no-code IT helpdesk solution.
Can I use IT Helpdesk without coding?
Absolutely. IT Helpdesk is built for non-technical users. Set up your workspace visually and manage everything through an intuitive interface.
Does it have an API?
Yes. Diggama provides a full REST API so developers can pull data into any frontend framework, mobile app, or workflow.
How much does Diggama cost?
Diggama offers a free tier with generous limits. Paid plans start at affordable prices for growing teams. Visit our pricing page for details.
How long does it take to set up?
Most teams are up and running in under 10 minutes. Start with a template or build from scratch — no engineering support needed.

Try IT Helpdesk for free

Manage IT support requests with customizable workflows, priorities, and SLA tracking.

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